Policies

Policies and Fees

Damage Occurrences & Rental Deposits

In the event of damages, payment for reparations will be deducted from the security deposit. A minimum of $500 will be charged for a damaged prop & or skeg, and a minimum of $3,700 for lower unit damage. Boats require a $1k+ security deposit on the day of rental. Jet Skis require a $1k security deposit on the day of rental.  Off-Site Rental Deposits of $1k will be charged. Deposit will be refunded upon return less credit card fee, provided no damages have occurred.  Note: Deposits are not returned if damages occur. However, if the cost of damage exceeds the security deposit, we will charge the authorized card which we have on file for the remaining damage costs. If the charges are declined by the credit card company, an invoice will be sent to you to be paid immediately.

Watercraft

Watercraft rentals are available while supply lasts. Any type of damage done to the equipment will be taken from your security deposit or credit card. Note that we are not responsible for any injuries related to use of the tubes, boards, ropes, or any other watercraft equipment.

Fuel Policy

You must return the watercraft with the same amount of gas it held at the time of rental. Must provide date and time stamped re-fuel fuel receipt upon return. If the boat is not returned with the correct amount of fuel, you will be charged for fuel shortage, to be deducted from your security deposit or credit card. The rate stands at $2 per gallon over the current fuel dock pump price for gas used during the rental period.

Cancellation Policy

In the event you are unavailable to make your scheduled reservation, please call us within 48 hrs and we will gladly place your reservation on ‘HOLD’.  You will need to reschedule another available date, which must be used by August 31st.  Cancellation’s & Hold’s are not eligible for refunds. No Shows are non-refundable.

Weather Policy

If the weather does not permit safe boating conditions, we can reschedule your reservation for another day.  No refunds are given. Inclement weather needs to be planned for by the Renter. Refunds WILL NOT be given for bad weather. If the weather in question involves conditions deemed too dangerous for the use of equipment, we will gladly reschedule for another available date, which must be used by August 31st. Bottom line, we live in Alaska and the weather changes frequently and needs to be accounted for when booking.

Pet Policy

If you plan to bring your pet along, we require a $35 cleaning fee. We allow up to two dogs as long as the pet fee is paid.

TOW

If you break down and require a tow. A $75 tow fee will be charged to your credit card.

DIRTY BOAT

If you bring the watercraft back with debris left on the floor, seats, etc., you will be charged a $40 cleaning fee. You can avoid this by using the onboard water hose or ask to use the broom and bucket to wash down the boat upon return, prior to the next rental.

RESERVATIONS

Reservations are pre-scheduled for set times.  Late arrivals for pickups will be assisted after a scheduled rental.  Rental return times will remain the same.